Terms of training and consultations

A few rules we follow together with participants of SPACE PR open training sessions and consultations. The training is business-to-business.

Whenever we write “SPACE PR” or “we”, we mean SPACE PR Sp. z o.o., ul. Gen. S. Maczka 41, 43-300 Bielsko-Biała, Poland, NIP 937-269-32-57.

Subscription-based online courses are run by the SPACE IDEA Academy on a separate platform under its own terms.

§1. Before the training

These terms apply to open training sessions and consultations.
Registering via the form is not yet a reservation. We confirm the reservation after a phone call with the SPACE PR training coordinator.
Your place on the participant list is reserved once the full training fee reaches our account (based on a pro forma or VAT invoice) or we receive the signed payment commitment referred to in point 4.
You pay no later than 7 days before the training, usually on the basis of a pro forma invoice (7-day payment term). If a pro forma settlement is not possible, send a payment commitment signed by an authorised person. Once we receive it, we will issue a VAT invoice.
In special cases — e.g. public institutions — payment after the training is possible on the basis of the commitment referred to in point 4.
Up to 10 working days before the training you can change the date free of charge (by e-mail, in writing or by phone). The free change is available once.
If you cancel or change the date later than 10 working days before the training, we refund the fee only if we find someone to take your place. You can nominate that person yourself.
Force majeure and unforeseen events (illness, accident) also entitle you to a refund later — once you send a document confirming the event no later than 2 working days after the training.
The information has been delivered once you receive our e-mail confirming receipt.
If you are registered by your employer or another institution, we assume they may share your data with us. If this is not the case, please let us know immediately.
Before the training we survey participants’ needs to tailor the programme. This information is shared with the group coordinator and the trainer.
At in-person training we provide refreshments, and at full-day sessions — lunch. Please let us know about dietary preferences a few days in advance.
7 days before the training we send organisational information (or immediately after the formalities if you register later).
We may cancel or reschedule a training for reasons beyond our control (e.g. force majeure). We will notify you by e-mail and phone; within 7 days you can withdraw and receive a full refund.
For matters not covered here, write to [email protected] or call +48 731 330 550.

§2. During the training

Participants may take an active part in the sessions, ask questions and receive answers — if an answer needs checking, the trainer will reply at the end of the training, by e-mail or during a consultation.
We provide internet access, training materials and note-taking supplies.
We encourage you to set aside your day-to-day work during the training — this day is for learning.

§3. After the training

Each participant receives the trainer’s presentation and additional materials no later than 3 working days after the training. The materials are protected by copyright — they may not be shared with third parties or used commercially.
Participants can use a post-training consultation online (Google Meet, Zoom or Microsoft Teams). We schedule it at least a week in advance, in order of requests.
Before the consultation, e-mail us the topics you want to discuss — only then will we confirm the date.
We’d love to hear your feedback on the training. With your consent, we may publish it on the SPACE PR website.

§4. Discounts and packages

When you buy a second and every further training, we grant a 10% discount.
Terms for several people registered for the same training are agreed individually.
Discounts cannot be combined with other promotions unless the offer states otherwise.